Vendor Warranties (to the original purchaser)
Royal Vendors warrants vend motors, including X-axis and Y-axis motors, for five years. The warranty for the refrigeration system, consisting of the motor, compressor, evaporator, “Clean-Flo” condensor, and the refrigeration tubing, will be for five years. Refrigeration warranties will follow the serial number of the original unit. If the unit fails while under warranty, the same serial number will be attached to the replacement unit to track warranty status. Any unauthorized tampering or cutting (tapping) will void the warranty. Control boards and displays (LED and VFD) are warranted for three years. LED lighting (if installed) is warranted for three years. All other parts, except fluorescent light bulbs and finish, are warranted for one year…see PDF for complete details.
Download Complete PDF: Domestic Vendor Warranty
Cooler Warranties (to the original purchaser and to one end-user, when obtained from the original purchaser)
Royal Vendors warrants coolers and freezers for five years. The warranty for the refrigeration system, consisting of the evaporator and condenser fan motors, compressor, evaporator, condenser, and the refrigerant tubing, will be for five years. Refrigeration warranties will follow the serial number of the original unit. If the unit fails while under warranty, the same serial number will be attached to the replacement unit to track warranty status. Any unauthorized tampering or cutting (tapping) will void the warranty. LED lighting, plus the Health Safety Controller board (if so equipped), are warranted for three years. All other parts, except fluorescent light bulbs and finish, are warranted for one year.
Royal Vendors’ obligation under warranty is limited to repairing or replacing the subject part at our option, when upon examination it was determined by Royal Vendors to be defective. Royal Vendors will pay shipping charges on all parts covered under this warranty when transportation has been made the most economical way. Labor charges to diagnose, repair, remove, or reinstall any part(s) are specifically excluded from warranty coverage.
The warranty is voided when a cabinet or any part thereof has been subject to misuse or alteration without proper authorization. Accident or damage caused by fire, flood, transportation, civil disorder, or act of God is not covered under warranty.
Download Complete PDF: Domestic Cooler Warranty
