Service Bulletins – Coolers / Freezers

Our comprehensive list of Coolers Service Bulletins is below. Select an item for more information. Use the “keyword search” input field to limit your results to specified keywords.

411. Freezer Evaporator Defrost Kit Installation

SUBJECT: Freezer Evaporator Defrost Kit Installation REVISION: 00 MODELS: Freezers (serial numbers 201713RA00001 and after) PURPOSE / BACKGROUND INFORMATION: Royal Vendors Freezers with R290 refrigeration systems may experience ice buildup below the evaporator under certain heavy-use conditions. A kit has been developed to alleviate this ice buildup in conjunction with the refrigeration … [Read more...]

410. Cooler Condensate Pan Relocation

SUBJECT: Cooler Condensate Pan Relocation REVISION: 00 MODELS: 027 Coolers PURPOSE / BACKGROUND INFORMATION: In isolated cases, Royal Vendors has experienced field reports of condensation building up around the condensate drain, which is located on the lower left hand side of the evaporator box. When condensation builds up in this location, this condensation can miss the condensate pan and … [Read more...]

409. Updates to Health Timer Freezer software

SUBJECT: Updates to Health Timer Freezer software REVISION: 00 MODELS: Health Timer Freezers (serial numbers 201713RA00001 through 201730RA99999 only) PURPOSE / BACKGROUND: Royal Vendors has received reports from customers of Health Safety controller boards locking the door in some cases on Health Timer Freezers with R290 refrigeration. These lock-outs seem to be random in nature, but … [Read more...]

404. Model 10 / 12 Cooler Caster Kit Installation

SUBJECT: Model 10 / 12 Cooler Caster Kit Installation REVISION: 00 MODELS: Model 10 / 12 Coolers PURPOSE: This bulletin describes the process for installing casters on the Model 10 and 12 Coolers. Download PDF: Service Bulletin 404 … [Read more...]

400. Health Sensor Field Test

SUBJECT: Health Sensor Field Test (Full-cycle Sensor-controlled Test) REVISION: 00 MODELS: All Coolers and Freezers with Health Safety Controllers TOOLS REQUIRED: Phillips screwdriver ESTIMATED TEST PROCEDURE TIME: About 45 minutes PURPOSE: The procedure below can be used to determine whether or not the equipment's Health Safety Controller functions correctly. Download PDF: Service … [Read more...]

397. Optimized Placement of Bimetal Switch

SUBJECT: Optimized Placement of Bimetal Switch REVISION: 02 MODELS: Freezer PURPOSE OF THIS BULLETIN: On Royal Vendors Freezers with serial numbers 201518RA00054 and before, the bimetal switch in the refrigeration assembly was placed on the 1/4" line going into the expansion valve, which may not allow the cabinet to pull down to the correct temperature. This bulletin explains the procedure … [Read more...]

396. Enabling the Battery on the Health Timer Freezer Controller

SUBJECT: Enabling the Battery on the Health Timer Freezer Controller REVISION: 00 MODELS: Health Safety Freezer REASON FOR BULLETIN: The Health Safety Freezer Controller's backup battery is disabled when not installed in the Freezer to preserve its shelf life. Failure to enable the battery will cause the door lock mechanism to stay in the locked position in the event the Freezer loses … [Read more...]

393. Left-hand Cooler Door Hinge Installation

SUBJECT: Left-hand Cooler Door Hinge Installation REVISION: 00 MODELS: All Cooler models INFORMATION: This bulletin describes the procedure for changing the hinge from the right side to the left side on a Royal Vendors Cooler. Download PDF: Service Bulletin 393 … [Read more...]

389. Enabling the Battery on the Health Timer Controller

SUBJECT: Enabling the Battery on the Health Timer Controller REVISION: 00 MODELS: Health Safety Cooler REASON FOR BULLETIN: The Health Safety Controller's backup battery is disabled when not installed in the Cooler to preserve its shelf life. Failure to enable the battery will cause the door lock mechanism to stay in the locked position in the event the Cooler loses power. This bulletin … [Read more...]

375. Health Safety Cooler to Standard Cooler Conversion Kit Installation

SUBJECT: Health Safety Cooler to Standard Cooler Conversion Kit Installation REVISION: 00 MODELS: Health Coolers PURPOSE: This bulletin explains the procedure for converting the Royal Vendors Health Cooler to a standard cooler for non-perishable product use. Download PDF: Service Bulletin 375 … [Read more...]

346. Cooler Caster Kit Installation

SUBJECT: Cooler Caster Kit Installation REVISION: 02 MODELS: Royal Vendors Coolers PURPOSE: This bulletin explains the procedure for installing caster kits on Royal Vendors Coolers. Download PDF: Service Bulletin 346 … [Read more...]